Letterboxes
How do I pick the best letterbox for my home?
With multiple shapes, styles and shades in our range, we have the perfect letterbox for every home.Freestanding PillarsOur freestanding pillars are shipped pre-assembled and ready to install. Freestanding pillars are best used to compliment your lawn
What parcel sizes do your letterboxes accept?
Our extensive range of parcel freestanding letterboxes accept a range of parcel sizes from small all the way up to extra-large parcels. Our Bondi and Parcel Pal 2 have the largest parcel capacity size, accepting up to extra-large parcels, whereas mor
Which letterboxes allow for A4 mail?
We designed several of our letterboxes for the capacity to accept A4 mail for your convenience. Some of our most popular pillar letterbox designs include the Bondi, Noosa Extra Wide, Parcel Pal 2, Hamilton, Camden, Ascot and Camden Large.We also offe
Which freestanding parcel letterboxes have a separate mail shelf?
Our Hamilton, Parcel Pal 2 and Austin 2 letterboxes all have a separate letter slot/shelf at the top of the letterbox, meaning you don’t have to bend down to retrieve your mail.
Do you offer a service to install the letterboxes?
Unfortunately, we only supply the letterboxes, however we do provide easy to follow installation instructions both on our website, and included in each product packaging.Many of our letterboxes have been designed for easy DIY install, otherwise you c
How do I install my letterbox?
As every Milkcan letterbox is slightly different, they each come with individual and extensive installation instructions to ensure the process is as simple and easy to follow as possible. These instructions will show how to install your letterbox on
What tools do I need to install my letterbox?
The tools required will differ depending on not only the letterbox you have purchased, but the medium you are installing on/in. All fixings required for installation (e.g screws) are included with the letterbox.Our Pillar letterboxes generally requir
Can I change the key lock to a combination lock instead?
Unfortunately, due to the nature of our letterbox designs, we do not recommend swapping a key lock for a combination lock. We do however offer replacement locks if your current lock has been damaged. If you are interested in a letterbox with a combin
If I damaged my lock, how do I replace it?
If you have damaged your combination or key lock, you can purchase a replacement here. Once you receive your new lock, please follow the below instructions to install:
Do the parcel letterboxes come with 'Letters' and 'Parcels' text included?
The Hamilton, Parcel Pal 2 and Austin 2 all include ‘Letters’ and ‘Parcels’ screen printed on the letterbox, whereas Noosa, Camden Large, Camden and Ascot have ‘Lift’ screen printed on the front on the lid to assist the postman and couriers with deli
Can I install your fence letterboxes horizontally?
Yes, you may be are able to install fence letterboxes horizontally, however please be mindful of how the front and/or rear doors will open once positioned this way.
Can I install letterboxes into a Colorbond fence?
Yes, it can be possible to install our fence letterboxes into a Colorbond fence, however a metal frame may be required for additional support.We recommend you speak to your installer for more tailored advice to your situation.
Do your letterboxes match Colorbond fencing?
We use our own specific colour finishes on our letterboxes, however we do have several colours similar to Colorbond colours. Powder coat steel letterboxes:. Black – similar to ‘Night Sky’ Charcoal – similar to ‘Monument’ Silver – similar to ‘Windspr
Can I paint over the letterbox?
Powder-coat – We don’t recommend painting over our powder-coated letterboxes, which is why we are constantly expanding our range to offer a variety of different colours and combinations to suit most homes. Stainless Steel – We don’t recommend paintin
How do I clean my steel letterbox?
Note: Generally, it is advised to clean your letterbox every 12 months. If you are located in a coastal area, it is advised to repeat this process every 3 to 6 months.
Are all of your letterboxes theft resistant?
All Milkcan letterboxes have been designed to keep your mail and parcels safe from theft, with either a key lock or combination lock (or even both options on some products) for access, and our Parcel letterbox range also includes additional anti-thef